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Archive for the ‘Apple’ Category

China’s WoPhone to compete with iOS and Android OS ;).

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China Unicom, one of China’s three largest wireless operators, plans to introduce its own mobile operating system to compete head-to-head with Apple’s iPhone and Google’s Android OS in China.

The Wall Street Journal reported on Monday that the wireless operator, which is building a third-generation wireless network that competes with China Mobile and China Telecom, is developing a new mobile OS brand known as WoPhone.

The new operating system is based on Linux, and it’s geared toward mobile handsets and tablets. Companies that plan to build devices using the new OS include China’s ZTE, Huawei Technologies and TCL. South Korea’s Samsung Electronics, US-based Motorola, and Taiwan’s HTC are also building devices using the new OS, China Unicom’s parent company, China United Network Communications Group, said in a statement on Monday.

For more on this story, read China Unicom to take on Apple, Google with OS on CNET News

Who said? Marguerite Reardon said ;).


Written by Syafirul Ramli>>

March 25, 2011 at 12:44 PM

Smart Phone OS Breakdown: Pretty Colors Edition ;).

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Now this is how you make a chart. Cold hard facts and figures are already irresistible, but Nielsen has done one better by organizing data about  US smart phone subscribers into attractive, colorful infographics. The chart shows the distribution of mobile operating systems by manufacturer, which gives Apple and RIM some nice big bars for their respective platforms. With their iPhone and Blackberry products, each company controls 27% of the US smartphone market. HTC is the next most successful manufacturer, with a 12% market share for its Android devices and 7% for its Windows Phone 7 handsets.

When considering OS penetration, Android managed to squeak past the iPhone and Blackberry marketshare with a leading 29% cut. Windows Phone 7 isn’t doing too badly for itself–10% seems like a decent portion of the market for such a young OS. A second chart, posted below, demonstrates the smart phone breakdown by age.

These results are remarkably even–while Windows Phone 7, webOS and Symbian obviously post smaller numbers, almost every bar shows a pretty consistent distribution of phones among age groups. Android has a 2% advantage in the 18-24 range, while RIM has a modest 1% edge among 45-54-year-olds.

Who said? Wesley Fenlon said ;).

Written by Syafirul Ramli>>

March 24, 2011 at 10:00 AM

Yahoo Decides to Friend Facebook ;).

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Yahoo Inc. watched as social-networking website Facebook Inc. stole the attention of users and grabbed a major share of the online-advertising market.

Now the Internet pioneer is following an old mantra: If you can’t beat ’em, join ’em.


After struggling for years to develop services that compete with the social network, Yahoo in recent months has installed tools such as Facebook’s “Like” and “Share” buttons on its news and sports websites in order to help Yahoo users share articles with their contacts on Facebook, among other things.

Yahoo, like other content providers, is seeking to leverage Facebook’s huge user base to draw more traffic back to Yahoo after readers click on the sharing buttons. The moves also are aimed at ensuring that links to Yahoo content appear in the search feature on Facebook’s site. Yahoo is using similar approaches with Twitter Inc., the Internet messaging service, and Zynga Game Network Inc., which offers online social games.

Yahoo hopes the moves will solve one of its biggest problems—a 10% slide in the time users collectively spent per month on Yahoo sites last year, according to research firm comScore. Yahoo’s internal research shows the main culprit for the slide is Facebook, people familiar with the matter said.


“‘Frenemy’—part friend, part enemy—is where Yahoo finds itself with Facebook,” said David Karnstedt, a former senior vice president of North American sales at Yahoo and currently chief executive of online marketing firm Efficient Frontier.

The enemy part, Mr. Karnstedt said, is that Facebook’s ad business is big and growing fast, sometimes at Yahoo’s expense. “The friend part is that Yahoo has stopped trying to get people not to go to Facebook and decided it was better off enabling that, largely because it didn’t have a real choice,” he added.

“I think ‘frenemy’ is not the right word. That implies more enemy than friend,” said Dan Rose, Facebook’s vice president of partnerships and platform marketing.

Yahoo Chief Executive Carol Bartz recently called Facebook her company’s top competitor. That is certainly true in U.S. display ads, a market that reached nearly $9 billion in 2010. Yahoo was No. 1 with 16.2% of the market, down from 16.5% in 2009, according to research firm eMarketer. Second-place Facebook saw its market share rise to 13.6% from 7.3% the prior year, eMarketer said.

“They’re a hot site, but there’s room for more than one of anything,” Ms. Bartz said at an event in December.

Some others at Yahoo stress recent collaboration with Facebook. “They’re a partner, and a good one at that,” said Mike Kerns, Yahoo’s vice president of social, games and personalization, in an interview. “We view them and their platform as a great opportunity to both distribute Yahoo and its partners’ content” and “to enhance user experience” on Yahoo.

Mr. Rose, Facebook’s vice president of partnerships, said the company doesn’t think of Yahoo as a competitor. “We’ve had a strong partnership in place with Yahoo for over a year, and we anticipate partnering with them even more deeply in the future,” he said. “Our interests are aligned to help people connect and share content with their friends from wherever they are on the web.”

By contrast, search giant Google Inc., which rose past Yahoo in the Web-search market during the last decade, has recently invested in developing a social-networking-type experience that could rival Facebook’s, people familiar with the matter have said.

So far, Yahoo’s partnership with Facebook hasn’t reversed negative trends. Last year it began letting users of its email service to access Facebook without leaving Yahoo, hoping to keep users there longer. Blake Irving, Yahoo’s chief product officer, said in an interview late last year that the feature “has not been seeing mind-blowing use.”

But he added that social networking is “an open playing field” and the company was developing new ways to help users stay connected with the “small groups of people that actually matter to you,” rather than a vast network of hundreds of people—including work colleagues and casual acquaintances—that many people now include as “friends” on Facebook.

As Facebook becomes a key place where people discover content such as news articles, Yahoo also sees an opening to provide technology to online content providers such as newspapers so they can better control of how users find and interact with their content, rather than leaving it up to Facebook and others.

For example, last week Yahoo made a public pitch to magazines and newspapers to use its software to reach users of tablets such as Apple Inc.’s iPad with features such as flashy, interactive graphics and photos. Yahoo didn’t name any partners.

Shifting Course

Yahoo launched or bought several social-networking-type services before ultimately forging partnerships with Facebook:

2005 Launches Yahoo 360 social network; buys Flickr photo-sharing site
2006 Tries to buy Facebook; deal falls apart
2007 Stops developing Yahoo 360; starts Yahoo Mash
2008 Yahoo Mash abandoned; launches Yahoo Updates
2009 Talks to Facebook about possible partnerships
2010 Lets users access Facebook and Twitter content while on Yahoo; adds Facebook “Like” and “Share” buttons to more pages; launches Yahoo Pulse
2011 Allows users to “log in” to Yahoo using Facebook, Google credentials.

Source: The company; WSJ research

Who said? Amir Efrati said ;).

Written by Syafirul Ramli>>

February 17, 2011 at 6:03 PM

Facebook’s Web of Frenemies ;).

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Facebook Inc.’s growing ambitions are redrawing battle lines in Silicon Valley.

As the seven-year-old company ramps up its hiring and adds new features to its social network, it is disrupting the businesses of established companies like Yahoo Inc. and Google Inc. and putting even more Internet firms on notice.

Facebook, which has more than 600 million users and was valued at $50 billion in a recent funding round, is grabbing online-advertising from Yahoo, Myspace and others. The social network is a potential rival in electronic payments to eBay Inc.’s PayPal, while partnerships Facebook is cementing with smartphone makers set the stage for competition with Apple Inc. and Google in mobile services.

Meanwhile, Facebook is tussling with Google and Microsoft Corp. for top engineers.

As a result, many Silicon Valley companies increasingly have to decide whether to treat Facebook like a friend whose reach and user data can help propel their own growth, or a foe that can become a destructive force.

“Facebook is both a great competitor and a benefactor here in Silicon Valley,” said David Cowan, a venture capitalist at Bessemer Venture Partners in Menlo Park, Calif. “Anyone who’s trying to get the attention of the young Internet user now has to compete with the dominant position that Facebook has there. On the other hand, they have opened up a lot of opportunities.”

Facebook executives aren’t shy about their aspirations. “We think every industry is going to be rebuilt around social engagement,” Chief Operating Officer Sheryl Sandberg said.

Facebook already helped spur a new crop of videogame companies designed around interacting with friends, Ms. Sandberg said, adding, “News, health, finance, shopping and commerce—we think similarly, all of these things will be rebuilt by companies that work with us to put social at the core.”

So far, Facebook’s key battleground has been in online marketing.


In just two years, Facebook’s share of online display ads has surged to 13.6% from 2.9% of the U.S. market, which reached $8.88 billion in 2010, according to research firm eMarketer.

Facebook’s growth comes at the expense of companies such as Yahoo and AOL Inc., and the site is also likely taking ad money away from traditional media like newspapers and TV.

Yahoo has stopped trying to compete directly with the social network and instead integrated Facebook features into its sites, hoping to halt a slide in the time its users spend on Yahoo each month.

Myspace, which like Yahoo has struck some partnerships with Facebook, declined to comment. Myspace and The Wall Street Journal are owned by News Corp.


Jeff Levick, the president of AOL advertising, said he viewed the rise of Facebook as “complementary” because the companies are “running two very very different businesses.”

AOL, he said, focuses on monetizing the content that Facebook users share. “The more high quality content we produce and is shared, the traffic comes back to us,” Mr. Levick said. The top advertisers who are working with both companies are spending more with AOL each quarter, he said.

Facebook likely had revenue of $1.9 billion to $2 billion last year, mostly in advertising, one person familiar with the company has said.

Facebook has recently introduced ad formats that incorporate users’ networks of friends—even their names, photos and postings—into the ads.

And Facebook has also turned its attention to the local advertising market, launching its own location check-in and deals services that bring together elements of sites such as coupon site Groupon Inc. and business reviews service Yelp Inc.

Groupon and Yelp declined to comment.

Facebook is likely to tread on more toes as it builds out what’s known as a platform for the Internet, which other websites, cellphones and now even cars can use to build their own offerings to allow people to take their friends and preferences with them.

Some 2.5 million websites have so far tapped the platform, which lets them populate blog posts, news articles, product listings and other pages with Facebook’s “Like” button.

With its platform play, Facebook is positioning itself as a partner to other tech companies—even Google, which allows YouTube users to share videos with their Facebook friends.

“The foundation of a platform is one where people want to build on top because there is equal value exchange,” said Dan Rose, Facebook’s vice president of partnerships and platform marketing.

Still, Mr. Rose said Facebook intends to participate in new businesses that emerge from the use of its platform.

One case in point: Game developers such as Zynga Game Network Inc., among the first to find massive growth on Facebook’s platform, now have to pay a kind of tax.

Last month, Facebook said it would require all game developers on its platform to use its in-house Credits, a virtual currency for buying things in games. Facebook takes a 30% cut from all Credit sales. Zynga declined to comment.

Facebook could later extend its Credits system to other areas of commerce, including physical goods, potentially making it a competitor to PayPal and Inc.

Mr. Rose didn’t rule that out, but said the company had no current plans to do so and was focused on virtual goods for now.

PayPal President Scott Thompson plays down any rivalry with Facebook.

He said his company partners with Facebook, which lets people pay for Facebook Credits with PayPal. Even if Facebook gets deeper into payments, he said PayPal will be well-protected. “Payments is really, really hard to do,” he said.

Yet many Silicon Valley firms are wary of Facebook’s control over its platform and have turned elsewhere.

Online-dating service Zoosk Inc. launched in 2007 as an application on Facebook, where it experienced fast user growth. But in mid-2008, co-founder Shayan Zadeh decided Zoosk needed to expand to other platforms such as Myspace and its own website. It began to ask its Facebook users for their real email addresses, instead of just relying on Facebook as a means of communication.

Mr. Zadeh said he was concerned that some shift in Facebook’s business model or platform strategy could destabilize Zoosk. “If you want to be a long-term established business, you have to establish a direct communication line,” he said. Today, Zoosk has about 15 million to 20 million active monthly users; only about 20% of new users come through Facebook.

Facebook executives also have their sights set on smartphones, where they hope to become more integrated in the software on the handsets. Last week, INQ Mobile, owned by Hutchison Whampoa Ltd., unveiled a handset for the U.K. that prominently features contacts, photos and other data from users’ Facebook accounts. More such arrangements are expected soon.

Such activity increasingly puts Facebook on a collision course with Google, Apple and others in mobile advertising. Mr. Rose said Facebook could eventually make money off its mobile efforts through ads and Credits, but doesn’t have any plans for it at the moment.

Google declined to comment on Facebook, but in an interview last, year Chief Executive Eric Schmidt said the two companies compete for talent but not for ad dollars and that Facebook users use more Google services than any other users. He also said that “you’re assuming that if they do well we do poorly,” but “winners tend to all do well.”

Who said? Geoffrey A. Fowler said ;).

Written by Syafirul Ramli>>

February 17, 2011 at 5:56 PM

Apple COO Tim Cook on Android, Verizon, and More ;).

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January 18, 2011

[On iPhone backlogs and ensuring sufficient supply.]

As I mentioned on last quarter’s call, we made a very bold bet on taking iPhone capacity for the September quarter, with the new iPhone 4 in the line-up, to 14 million. And as you may remember, we sold over 14 million in total iPhones. It was a fantastic quarter. And that was up from a previous number that was in the eight-ish range. We were able to step that up in this past quarter to over 16 million. And so we were able to increase over two million. And we obviously have continued to work on increasing this further. But as with all good things, it takes some time to do that.

Apple’s Jobs Takes Medical Leave; Cook in Charge with iPad 2, iPhone 5 in Wings
Verizon vs. AT&T: Which Can Feed iPhone’s Need for Speed?

Relative to Verizon (VZ), we are thrilled to offer the iPhone 4 to Verizon’s 93 million customers as well as any new customers who want an iPhone 4 on Verizon. And we’re going to do anything possible to get the iPhones into as many hand of those customers as possible.

[How comfortable are you with the availability of iPhones and iPads, and do you still see shortages?]

On iPad, we increased dramatically last quarter. We sold 7.3 [million], the previous quarter we were in the low fours, as you know. That did get us in supply/demand balance and also allowed us to expand to a total of 46 countries, which added 20 during the quarter. And we’re confident enough to add another 15 countries during the month of January, which will take us over 60. So we feel very, very good about the progress that we’ve made here.

Relative to iPhone 4, I also feel very, very good about what we’ve been able to do–however, it’s not enough. We do still have a significant backlog. We are working around the clock to build more. I feel great that the demand is so high, but at this point I’m not going to predict when supply and demand will meet. We believe the reaction and results from the Verizon customers will be huge. And so I don’t want to give a prediction right now on when supply and demand will cross.

[Sequential growth in Asia-Pacific is impressive. What’s driving that?]

Of the BRIC countries (Brazil, Russia, India, China), we several years ago identified China as our top priority and we put enormous energy into China, and the results of that have been absolutely staggering. To give you some numbers there… (And we look at Greater China as a region: Mainland China, Hong Kong, and Taiwan.) The revenue from Greater China for Apple (AAPL) for last quarter was $2.6 billion, which was up 4x from the prior-year quarter. And to further, just an exclamation point beside that, we did a little over $3 billion for the entire year of fiscal year ’10. So we’re very proud of the team and the results that we’ve gotten there.

Korea has also been a very, very good market for us. We had an outstanding Q1 there, primarily driven by iPhone and iPad. And there are several other Asian countries doing extremely well. Japan is not in the segment that you’re looking at, but Japan by itself, the revenue was up 83 percent year over year. And you’re familiar with the Japanese economy and the growth there, to grow 83 percent on the base that we’re doing, is stunning. And so we are placing more and more resource in these areas and continue to look for expansion possibilities throughout Asia.

[I was wondering if there’s any insight you can give us in terms of what your long-term business plan is, in terms of product roadmap.]

Well, you know, that’s all part of the magic of Apple. And I don’t want to let anybody know our magic, because I don’t want anybody copying it. What I would tell you is that in my view, Apple is doing its best work ever. That we are all very happy with product pipeline, and the team here has an unparalleled breadth and depth of talent and a culture of innovation that Steve has driven in the company, and excellence has become a habit. And so we feel very, very confident about the future of the company.

I would also note, for those people who haven’t thought about it, we’ve done outstanding in our Mac business. We’ve had 19 quarters straight of growing faster than the market. But we still have a relatively low share of a very large PC market, despite having great momentum there. And so it would seem like there is enormous opportunity still there.

We have relatively low share in the handset market. The handset market is well over a billion units a year, and the smartphone market is growing faster than a weed. And so there’s enormous opportunity here, and we have incredible momentum in that space.

iPad just got started, it’s a new category, we sold almost 15 million through the first three quarters, and we believe the market is huge. IDC, I saw this morning, is predicting it to quadruple in two years. I don’t know what to predict in terms of specific numbers. However, we believe it’s a huge market, as we’ve said before. And so we’re in some great markets, some fast-moving markets, we have the best products we’ve ever done, and an incredible product pipeline. We feel very, very confident.

[Which component areas are you making long-term commitments in?]

It’s something I don’t want to give out, because I view it as a competitive… something I just don’t want our competition knowing. But let me talk about it in general, and hopefully that will suffice. From our point of view, on the design side, we design components where we believe we can innovate beyond what’s available in the market. The most recent example of this is the A4 chip. But with the A4 chip, we didn’t feel like we had to invest in the fab itself and build a fab, because we felt like there were good options in the market for doing that, but not good options in terms of buying a design, so we really focused on design.

On the operational side of the house, as you probably remember, we’ve historically entered into certain agreements with different people to secure supply and other benefits. The largest one in the recent past has been, we signed a deal with several flash [memory] suppliers back in the end of 2005 that totaled over a billion dollars, because we anticipated that flash would become increasingly important across our entire product line and increasingly important to the industry. And so we wanted to secure supply for our company. We think that was an absolutely fantastic use of Apple’s cash, and we constantly look for more of these. And so in the past several quarters, we’ve identified another area and come to some recent agreements that Peter talked about in his opening comments. These payments consist of both pre-payments and capital for process equipment and tooling. And similar to the flash agreement, they’re focused in an area that we feel is very strategic. And so I’d prefer not to go into more detail about what specific area it’s in, but it’s the same kind of thinking that led us to those deals.

[Can you comment on how you’re currently viewing the competitive tablet landscape?]

If you look at what’s shipping today, there’s not much out there, as you know. Generally speaking, there’s two kind of groups that are on the market today. The ones that are using Windows-based operating system are generally fairly big and heavy and expensive, they have very weak battery life, they require a keyboard or a stylus as an input device. And from our point of view and what we’ve seen, customers are frankly not interested in them.

Then you have the Android tablets, and the variety that are out shipping today, the operating system wasn’t really designed for a tablet, and Google (GOOG) has said this. This is not just an Apple view by any means. And so you wind up having a size of tablet that is less than what we believe is reasonable or even one that would provide what we feel is a “real tablet experience.” So basically you wind up with a scaled-up smartphone, which is a bizarre product, in our view.

So those are the two that are shipping today, and frankly speaking, it’s hard for me to understand, if somebody does a side-by-side with an iPad, I think some enormous percentage of people are going to select an iPad there. Those are not tablets that we have any concern on.

The next-generation Android tablets, which are primarily what you mentioned in terms of CES, there’s nothing shipping yet, and so I don’t know. Generally they lack performance specs, they lack prices, they lack timing, so today they’re vapor. We’ll assess them as they come out, however, we’re not sitting still. And we have a huge first-mover advantage. And we have an incredible user experience, from iTunes to the App Store, and an enormous number of apps, and a huge ecosystem. And so we’re very, very confident with entering into a fight with anyone.

[What might change in terms of iPhone exclusivity and movement to other carriers, worldwide?]

We’re always looking and assessing in every country who we should be doing business with and exploring different deals and arrangements, etc. And so, we’ll continue to do that. What I’ve said before, and we have seen this in every case literally that we’ve done, is where we’ve moved from a exclusive carrier arrangement to a dual- or multi-carrier arrangement, our growth has changed significantly and our market share has increased. That doesn’t mean that would happen in every country, nor does it mean that we’re just out doing that in every country. We look at each one individually. Each market has its own individual characteristics, and parameters, and technology.

On the CDMA phone specifically, I don’t have any specific thing to announce today other than we are truly thrilled to be working with the Verizon team. They have built quite a company, and earned a great deal of respect from their customers, and some of them have waited a long time to get iPhone, and we’re very, very happy to give them iPhone. And any other customers, that are non-Verizon customers that wish to buy an iPhone. We’re also very happy that we’ve signed a multi-year non-exclusive deal with AT&T. And so we’re very happy that we will have shortly a dual-carrier setup in the U.S.

I’ve generally found, people really want to do business with us, and their customers very much desire to have the iPhone. I don’t really see a lack of desire. I don’t want to comment about any specific country, because I view any conversations that we have going as confidential in nature. It is true, as you said, that we are not under a contractual exclusivity now in any country in the world. The last one was the United States. We have moved away from those. I can guarantee you that we always are looking at opportunities to grow. Of course in the very short term, I would also remind you that we’re constrained on iPhone 4 and we’re working around the clock to get as many of these out to our existing partners as we can.

[What’s going on regarding the Mac? And will are iPads cannibalizing Mac sales?]

What we saw on the Mac this quarter, we grew 23 percent at the worldwide level, and that is compared to a market growth of only three [percent]. And so we grew almost either times the market rate of growth, which I think is stunning. And every region outgrew the market, so it wasn’t just one region. Asia/Pacific led the growth with a whopping 67 percent year-over-year increase, and that’s almost ten times what the market did there, to put it in context. Japan grew at 56 percent, which is about six times the market. And Europe and the United States both grew in double digits, despite both markets contracting overall. And so we did significantly better than the market in every major region. And we’re very proud of that.

Now, was there any cannibalization by iPad? Honestly, I don’t know for sure, but yes, I think there is some cannibalization. But I also think there is a halo effect. As we’ve seen on the Mac by the iPod some years ago, I think there is a halo effect from Apple product to Apple product. And of course we have introduced millions of people in Asia to Apple through the iPhone. And we’re now introducing many more through the iPad, and I think some of those decide to buy a Mac. And so when you look at the Mac growth in Asia at 67 percent, and you look at the Japan growth at 56 and you look at the U.S. and Europe growing at double digit, against shrinking markets, if this is cannibalization, it feels pretty good.

If the iPad or tablets do cannibalize the PC market, keep in mind that we have low share of the PC market, so the other guys lose a lot more, and we have a lot more to win because of that. Honestly, cannibalization is not something that we are spending one minute on here. The iPad teams are building the best iPad for the future, and the Mac teams are building the best Mac, and I can tell you that both groups believe that they can continue to grow and do great stuff. And I believe that.

[So are the two platforms merging into one?]

Part of the magic of Apple is that there’s not high walls between these product groups. They like each other, talk to each other, they’re of the same DNA, they want to build the best products in the world. So if one has a great idea, there’s not a “not invented here” in the other group. And so one of the key learnings from the iPad was that people love instant on. They really love that. And so the MacBook Air incorporated that. And that’s just one simple example, but there are tons of examples throughout all of our products where something started on one and went to a different one. And it’s not always in the same direction, either. It can start on the phone and then flow forward, it can start on the iPad and flow, and so on, and so forth.

And so, that’s part of the way we run the company. I think Steve said it great when he said, “If the Mac company were a separate company, and the iPad company were a separate company, what would the Mac company build to compete with the iPad? I think the answer is the MacBook Air.” And I think that’s a phenomenal insight, I think a great way to look at it. It’s not that the groups are competing, they’re sharing. And coming up with the incredible products that people really want.

[Any other observations about your battle with Android?]

If you look at the iPhone portion, we had record sales on iPhone with 16.2 million units sold in the quarter. Peter [Oppenheimer] said we believe we could’ve sold more if we had more supply. From the market estimates that we’ve seen, it suggests we’ve moved faster than the market. Obviously we’re working around the clock on increasing supply. We’re continuing to expand countries and carriers. We’re getting enormous enterprise traction, with 88 percent of the Fortune 100, which is mind-blowing, I believe. 83 percent of the Fortune 500, 60 percent of the FT 100. So enterprise traction is gaining.

We have the highest customer [satisfaction] ratings in the industry, versus Android or RIM or anyone. We have the largest App Store, with over 300,000 apps. We’ve now sold over 160 million iOS devices. This is huge. And we fundamentally believe that our integrated approach delivers a far superior customer experience than the fragmented approach. And you can see this in a variety of ways, from fragmentation of a number of app stores out there, that people are going to pull their hair out because they’re going to have a variety of updating methodologies, a variety of payment methods, and slightly different derivatives. You can see from surveys that people are doing to see who is on the latest OS, and you’ll notice that the iOS is always off the charts on the percentage of people that have the latest version versus the other guys. We are launching with Verizon next month, we believe there’s a huge pent-up demand there. And we think that that will help us in the U.S.

The net net is that we think that our integrated approach is much better for the end user because it takes out all the complexity for the end user, instead of making the end user a system integrator themselves. I don’t know about you, but I don’t know very many people that want to be system integrators as a consumer or somebody in the enterprise. You know, I think that the more iPhones that we can get out there into people’s hands, the more people love them and I think we’ve got a very bright future. I think the same thing about iPad. It’s the same set of issues at the end of the day. The difference on iPad is that we’ve been running three quarters without any significant competition of any type. And I think the customer [satisfaction] ratings on the iPad are also off the charts. I don’t know if any of that is new. I doubt that it is. So I think we’re in a very good position.

© 2010 Mac Publishing LLC

Who said? by Macworld staff, Macworld said ;).

Written by Syafirul Ramli>>

January 28, 2011 at 1:12 PM

Posted in Android, Apple, Google

How Android, iPhone and Blackberry Users See Themselves ;).

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Who said? Antonio Wells said ;).

Written by Syafirul Ramli>>

November 8, 2010 at 8:00 PM

Why I Switched to Android: 7 BlackBerry Geeks Speak ;).

with 3 comments

Lots of players are trying their hands in the modern mobile game. What used to be a contest dominated by just a couple of companies, namely Nokia and Research In Motion (RIM) (RIM), in both the consumer and enterprise spheres, now has successful players ranging from Apple (AAPL) to Google (GOOG) and perennial mobile hanger-on Microsoft (MSFT).

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Apple, with its iOS-powered iPhone, iPod touch and iPad, and Google, with devices based on the Android mobile OS, seem to be having the most success. That’s due largely to both the “freshness” and functionality of their respective operating systems. Indeed, these two companies are stealing the most prospective smartphone users away from BlackBerry-maker Research In Motion (RIM).

A few months back, before Android had gained the public support it’s currently seeing, and while Apple was barreling along, full-steam ahead, I spoke with a handful of hardcore gadget-geeks, folks who live and breathe mobile, who’d recently made the switch from a BlackBerry to the iPhone. The idea: Spotlight the factors that lured them away from RIM and into Apple’s “arms.” (Check out “The BlackBerry-to-iPhone Switch: Converts Speak” for details.)

Since then, Android has stormed the scene like a ravenous giant, devouring new subscribers in hordes and stealing buzz from RIM and Apple.

So I’ve hit the Web yet again to corral another collection of well-informed mobile enthusiasts and experts who’d recently dropped the BlackBerry for Google Android devices.

Every one of the seven sources featured in this story was located on Twitter, and I both respect and trust their opinions, because I read many of them on a daily basis. Every source also has a background using both BlackBerry smartphones and Android devices–and in some cases, others handhelds, as well. Most of them use their smartphones for both work and play.

In other words, these folks know smartphones.

Keep moving for straight talk on why RIM is slowly losing market share to competitor Google, what the company could do to retain and regain users, and the future of RIM’s BlackBerry OS, according to former “CrackBerry” addicts. If you’re not interested in the specifics, skip right to my conclusions.

Name: John Barsodi

Twitter Handle: @jbarsodi

Age: 31

John Barsodi Twitter Image

John Barsodi’s Twitter Image

Bio: IT staffer for an international gaming company who’s worked in various messaging-related IT roles, mainly designing and supporting Windows and messaging infrastructures.

Personal website:

Smartphone History: Google Nexus One; BlackBerry Storm 9530; BlackBerry Bold 9000, AT&T Tilt2, BlackBerry 8820; and BlackBerry Pearl 8100.

Current smartphone(s) of choice: Motorola DROID X and Apple iPhone.

Why this particular device(s)?

“The screen, the speed of the processor, and the 8MP camera combined with the slim ‘chassis’ and light weight make [the DROID X] a hard-to-beat smartphone,” Barsodi says “Software comes third as the hardware really sealed the deal for me.”

User-type (Business v. Consumer): Both. The Droid X is Barsodi’s personal device, iPhone is his work handheld.

Does your organization support Android devices? If not, why not? What devices does your org support?


“We are waiting on the vendor we use for iPhone device management and connectivity to support Root detection within their Android client,” Barsodi says. “Android poses a unique threat to corporate users since it has a much different application execution and multitasking implementation. For example, thedrive by root exploit via Flash on the Sprint (S) EVO.”

Catalyst for the Switch, i.e., why leave BlackBerry?

Barsodi says that he uses many Google services, including Gmail, Google Calendar, Google Voice and Google Docs, so switching to Android, which integrates nicely with many of these services, was a no-brainer.

Also, Barsodi says that he is not confident that RIM can keep up with its competitors in the future, though he does acknowledge BlackBerry’s security edge in the enterprise.

Why are so many people switching from BlackBerry to other mobile platforms?

“The ability to ‘do more’ is a big part of it,” Barsodi says.

The variety of available Android hardware-configurations and feature-sets are other drivers, according to Barsodi.

“RIM has a habit of rehashing the same device in a slightly different form factor or leaving one feature off Model A, then introducing Model B with the previously missing feature,” he says.

Is RIM “in trouble” because of the large number of BlackBerry users switching to other platforms?

Barsodi says RIM’s recent second quarter 2010 earnings suggest RIM is not yet hurting financially, but that could change quickly if the company doesn’t better adapt to the modern smartphone market.

“RIM needs to look at revamping the entire [BlackBerry] OS. Theyre still relying on and tweaking an OS that was designed for one major use case: enterprise e-mail,” according to Barsodi.

What do you miss most about BlackBerry?

“At this time, I don’t miss my BlackBerry,” Barsodi says. “I do miss a specific application though: Viigo.” (Viigo is an RSS reader and “lifestyle” application. The company behind the app was recently acquired by RIM.)

Barsodi also misses the BlackBerry e-mail interface and BlackBerry Messenger (BBM).

What does Android do best, in your opinion?

Barsodi appreciates Android’s general application “richness,” availability and selection.

Why Android and not iOS or webOS, etc?

Barsodi uses an iPhone for work, and he likes the Apple device, but was unwilling to switch from Verizon (VZ), his personal wireless carrier, so that ruled out the iPhone as his only device. He also hasn’t seen anything about webOS or Palm’s Pre that got him truly excited.

“Android was the logical choice given my heavy Google Apps usage,” Barsodi says

What could RIM do to get you to switch back to BlackBerry?

“RIM could offer more variety in form factor and make more progress in revamping or improving their OS,” Barsodi says. “New bubbly UI tweaks aren’t as important as improving overall performance of the OS and reducing memory leaks.”

Name: John Maguire

Twitter Handle: @Zerog46

Age: 38

Bio: Former police officer, recently retired due to an injury after 11 years of service in a New Jersey small town. Web moderator for Android fan-site

Smartphone History: Maguire’s first BlackBerry smartphone was the brick-esque BlackBerry 7200, and he has owned the majority of BlackBerrys available through Verizon Wireless since then. He switched to the original Motorola DROID a few months ago, then the HTC DROID Incredible and now the Motorola DROID X.

Current smartphone(s) of choice: Motorola DROID X

Why this particular device(s)?

Maguire says he’s sticking with the DROID X for a while, because he appreciates the device’s larger size–both screen size and its overall dimensions. (The DROID X is significantly larger than any modern BlackBerry, even RIM’s touch-screen Storm and Torch devices.)

User-type (Business v. Consumer): Mostly consumer, though he uses and has used his personal devices for work purposes.

Does your organization support Android devices?

Yes. Maguire says the small-town police department he formerly worked for mostly supports any device that’s compatible with its specific infrastructure.

Catalyst for the Switch, i.e., why leave BlackBerry?

Application choice and quality.

“On Android, there are at least 4 to 5 different browsers to install on your device aside from the stock Google browse,” Maguire says.

He’s also a big fan of Google’s free navigation offering on the Android platform.

Why are so many people switching from BlackBerry to other mobile platforms?

Maguire thinks Android’s ease of use and the ability to do more with less, i.e., more applications, etc., are the platforms greatest strengths.

And he appreciates Android’s selections of mobile games, as well.

“Soon smartphones are going to replace smaller game consoles, like the Nintendo DS or the Sony PSP,” Maguire says. “When we go on a road trip my son, who is 9-years-old, doesn’t want to bring his PSP with old games, he wants to use my Moto Droid X where he can download a new game if he gets tired of playing the one he’s currently playing.”

Is RIM “in trouble” because of the large number of BlackBerry users switching to other platforms?

Not now. Not yet.

“There might be an issue [in the future] if they don’t keep up with everyone else,” he says.

What do you miss most about BlackBerry?

BlackBerry Messenger (BBM) and the trusty, full QWERTY BlackBerry keyboard. BlackBerry is clearly the market-leader when it comes to security as well, according to Maguire.

What does Android do best, in your opinion?

Maguire appreciates Android’s “openness” and the platform’s tight integration with Google’s various Web services.

“I can root my device–jailbreak, hack, etc.–and basically put whatever I want on it,” he says.

Why Android and not iOS or webOS, etc?

AT&T’s iPhone exclusivity contract meant no iPhone for Maguire, since he’s unwilling to switch from Verizon. And the current momentum of Android is very exciting to him, since it will likely lead to more and more quality developers creating new and innovative applications for the platform, Maguire says.

What could RIM do to get you to switch back to BlackBerry?

Not much, Maguire says. Right now, he has no regrets at all about leaving BlackBerry, and he’s very excited about the future of Android.

“I can’t wait to see what Google brings in the future, and I am looking forward to the tablets running Android,” Maguire says.

Name: Kai Armstrong

Twitter Handle: @phikai

Age: 25
Kai Armstrong's Twitter Avatar

Kai Armstrong’s Twitter Image

Bio: Library-systems and technology worker in higher education and student, who’s a computer geek as well as a software developer. Armstrong used to create BlackBerry applications for EDL Industries (, back when he used a RIM smartphone.

Personal Website:

Smartphone History: Armstrong’s first BlackBerry device was the Storm 9530 on Verizon, which he used for more than a year before switching to the HTC DROID Incredible.

Current smartphone(s) of choice: HTC DROID Incredible.

Why this particular device(s)?

“At that time, the Incredible was the top of the line Android device on the [Verizon] network,” Armstrong says.

User-type (Business v. Consumer): Mostly consumer, though he does access corporate resources via DROID Incredible.

Does your organization support Android devices?

Yes, Armstrong’s organization supports “just about any device you’d like,” he says.

Catalyst for the Switch, i.e., why leave BlackBerry?

Armstrong’s entire experience with the BlackBerry Storm left him feeling very unsatisfied.

“The iPhone was pretty much the standard at the time, and following the information about the BlackBerry Storm up until launch, it seemed like it was certainly going to compete,” Armstrong says. “However…it just didn’t live up to its pre-launch hype. The device was slow, the browser unusable, and the developer community didn’t bond around the device with applications. It wasn’t the experience I was looking for.”

Why are so many people switching from BlackBerry to other mobile platforms?

“One of the biggest gripes I had with my [BlackBerry Storm] 9530 was that I was actually scared to open links that people would tweet on Twitter for fear of the BlackBerry Browser just crashing or the phone stopping.”

Armstrong calls the BlackBerry browser the platform’s “worst feature.”

He also thinks a lack of developer support, at least to the extent that developers are embracing Android and iOS, is hurting BlackBerry.

Is RIM “in trouble” because of the large number of BlackBerry users switching to other platforms?

Armstrong thinks RIM is in trouble in the consumer space, but that the company still has an advantage in the enterprise, due to BlackBerry security and stability.

“[I]n several more years when other mobile platforms have built the back-end infrastructure necessary to keep corporations and government agencies ‘happy’ about allowing [non-BlackBerry devices] on their networks, RIM will be in trouble,” Armstrong predicts.

What do you miss most about BlackBerry?

Armstrong misses the colored LED notifier found on all BlackBerry smartphones, which lets you know when messages are waiting for you.

“Other than that, I don’t miss a thing,” he says.

What does Android do best, in your opinion?

“Android’s greatest quality to someone like myself is that ability to tinker,” Armstrong says. “There are custom ROMs, custom Kernels, and all kinds of things that you can tweak and play with at a much deeper level than a settings menu. I think this type of open architecture/platform is one of its greatest features. ”

Why Android and not iOS or webOS, etc?

“I don’t like Apple products or their ‘closed’ eco-system, and WebOS still hasn’t managed to do anything impressive,” Armstrong says. “That leaves Android and RIM and after my previous BlackBerry experience, Android was certainly the way for me to move.”

What could RIM do to get you to switch back to BlackBerry?

“Provide a large black duffel bag of non-sequential unmarked US denomination cash,” Armstrong jokes.

He’s not planning on switching back to BlackBerry anytime soon.

Name: Kelly Murphy

Twitter Handle: @ke11

Age: 36

Bio: Telecommunications worker who’s been in the industry for 13 years; small-business owner; and technology/clothing-design blogger.

Personal websites: SauceWear.comThe; and

Smartphone History: First BlackBerry was an 8830 World Phone, followed by the BlackBerry Storm 9530, BlackBerry Tour and now the BlackBerry Curve 8530. Murphy has also used the original Motorola DROID, and she currently carries two devices: The Curve 8530 and the HTC DROID Incredible.

Current device of choice: HTC Droid Incredible

Why this particular device(s)?

Murphy says she “loves” the Android interface on the Incredible, as well as the ability to “completely customize” it.

Android is also “not being held back by infrequent updates,” Murphy says, knocking RIM and/or wireless carriers’ slow release of new BlackBerry OS updates.

User-type (Business v. Consumer):

Murphy’s a consumer user in that she pays for her own devices, and doesn’t connect to any corporate resources. However, she also operates her own business and ensures her websites are all up and running using her various smartphones.

Catalyst for the Switch, i.e., why leave BlackBerry?

“I felt as though BlackBerry kind of stalled,” as far as platform technology goes, Murphy says. “I needed something that was pushing forward and didn’t resist change. Android, to me, offered me this and more.”

Why do you think so many people are switching from BlackBerry to other mobile platforms?

The BlackBerry interface feels stale, Murphy says. RIM’s not evolving quickly enough, and she has little confidence that it will in the near future, she says.

Is RIM “in trouble” because of the large number of BlackBerry users switching to other platforms?

Yes, in the consumer market, she says.

“[Consumers] are leaving in droves, but at the same time there are many organizations that aren’t going to switch,” Murphy says.

What do you miss most about BlackBerry?

Murphy says BlackBerry just feels more secure, and she appreciates that. She trusts Android when using Google services, like Gmail, Google Calendar, etc., but isn’t confident that Android is secure enough for use with other Web services.

The BlackBerry e-mail client is also second to none, Murphy says.

What does Android do best, in your opinion?

Android is just more fun, Murphy says.

“[Y]ou can customize everything, you’ll always have gaming, a great browser, uniformity between your calendar, email, contacts, etc through the Google interface,” according to Murphy.

Why Android and not iOS or webOS, etc?

Murphy says she’s not at all a fan of webOS or the associated device selection, since she doesn’t like the basic UI. But she does have her eye on the iPhone.

“If Verizon gets [the iPhone], I’ll be buying one,” Murphy says. But she’s unwilling to leave Verizon for the device.

What could RIM do to get you to switch back to BlackBerry?

Murphy hasn’t abandoned BlackBerry completely; she’s still using a BlackBerry Curve 8530, but much prefers her HTC DROID Incredible.

Releasing more frequent OS updates would help draw her allegiance back to RIM, Murphy says.

“Don’t hold updates hostage,” Murphy says. “Get that new technology out!”

Craig Gormley's Twitter Image

Craig Gormley’s Twitter Image

Bio: Human resources management (HRM) consultant with The Educe Group who has been in the e-learning and HRM industry for more than 9 years. Gormley travels frequently and sees his smartphone as an essential business tool.

Smartphone History: Gormley’s first BlackBerry was a Curve 8330, which he replaced with a BlackBerry Storm2 9550 following roughly a year and a half of use. After just six months with the Storm2, Gormley picked up an HTC DROID Incredible and hasn’t looked back since.

Current device(s) of choice: HTC DROID Incredible

Why this particular device?

“From the work point of view, it has the best feature set for completing my job when I am on the go,” Gormley says.

He lists application multitasking, Wi-Fi tethering, a functional e-mail client and Office support for Microsoft Word, Excel, etc. as the device features most important to him.

And “[f]rom a personal point of view, I love to tinker with my phones.” Gormley says. “Having the ability to customize how your phone runs is a big advantage in my book.”

User-type (Business v. Consumer):

Both. Gormley’s DROID Incredible is his personal phone in that he purchased it himself. But his organization foots the service bill and he’s connected to a variety of corporate resources via Incredible.

Does your organization support Android devices?


“[During] the last year the standard phone everyone had in the company was a BlackBerry,” Gormley says. “Now half of company has either an Android phone or iPhone.”

Catalyst for the Switch, i.e., why leave BlackBerry?

Gormley could no longer deal with the BlackBerry Browser, which just wouldn’t load all the websites he needs to do his job.

“It became increasingly frustrating not being able to access certain client websites because of limitations of my Blackberry. The more I heard about the advances the Android platform had made e-mail wise, especially a reliable push connection with Exchange, and the flexibility to hit 99% of my client websites, it became a no-brainer to switch.”

Why are so many people switching from BlackBerry to other mobile platforms?

“I think people view the Blackberry OS as an aged platform, even the new BlackBerry 6 [OS],” Gormley says. “It’s like [RIM is] putting band-aids on a 10 inch cut when it really calls for major surgery with stitches. ”

Is RIM “in trouble” because of the large number of BlackBerry users switching to other platforms?

“[A]s long as RIM remains the leader in the corporate market place [the company] should be okay for a while,” Gormley says. “But RIM cannot afford many more dud phones and BlackBerry 6 needs to be something special.”

What do you miss most about BlackBerry?

Gormley says he has no regrets about leaving BlackBerry, though he says BlackBerry has an impressive and valuable set of keyboard shortcuts. RIM also has a great system for profiles and notifications, according to Gormley.

What does Android do best?

Gormley appreciates Android’s Web browsing features, multitasking, navigation and the seamless integration with Google services

Why Android and not iOS or webOS etc?

Gormley almost went with webOS before choosing Android, but he says he could tell Palm was in trouble and didn’t think betting on that company would prove to be wise.

The iPhone isn’t an option because of AT&T’s “terrible” coverage where he lives and works, he says.

What could RIM do to get you to switch back to BlackBerry?

Gormley’s not against going BlackBerry once again, but RIM hasn’t shown him that BlackBerry can compete with Android.

“Android just meets all my needs right now,” he says.

Name: Jared DiPane

Twitter Handle: @drm2blv

Age: 23

Bio: Geek Squad Service Center supervisor and mobile blogger for both

Smartphone History: In the past year alone, DiPane used a BlackBerry Storm 9530, BlackBerry Curve 8330, BlackBerry Tour 9630, BlackBerry Storm2 9550, a Droid Eris and other devices.

Current Smartphone(s) of Choice: Motorola DROID and BlackBerry Bold 9650

Why this particular device(s)?

“This combination [of smartphones] fits my every need: something to easily keep in contact with nearly anyone while on the go (BlackBerry); and something to have fun with, play games, use widgets, tinker with system settings (DROID),” DiPane says.

User-type (Business v. Consumer): Consumer

Catalyst for the Switch, i.e., why leave BlackBerry?

DiPane says he simply got bored of his BlackBerry and wanted a change. Since he wasn’t particularly excited about the BlackBerry devices expected to become available through Verizon, his wireless carrier of choice, he decided to give Android a go. Four months later, he picked up another BlackBerry–the Bold 9650–because he missed it, but is still hanging onto his DROID.

Why are so many people switching from BlackBerry to other mobile platforms?

Two reasons: Android’s “openness” and customization options; and the fact that Android is the “It Platform” right now.

“I honestly think that some people are switching because their friends are, and now it is ‘the cool thing to do’,” DiPane says.

Is RIM “in trouble” because of the large number of BlackBerry users switching to other platforms?

Not really, DiPane says.

“I have personally been in or around [wireless] stores and still see how popular BlackBerry devices are by how many [people] walk out activated in just the time that I am there,” he says.

DiPane also thinks BlackBerry 6, RIM’s new OS, is a big step in the right direction and is optimistic about RIM’s future.

What do you miss most about BlackBerry?

“The Android OS it is still rough around the edges, and having come from a rather polished [BlackBerry] OS, the transition was a bit tough,” DiPane says. “I missed the way emails were handled so well and I also missed all my BBM friends.”

What does Android do best, in your opinion?

DiPane says he really appreciates the fact that he doesn’t have to reboot his Android devices after every application update, which is often the case with BlackBerry devices.

Why Android and not iOS or webOS, etc?

DiPane’s decision to go Android had a lot to do with the fact that he’s a Verizon customer, and isn’t willing to switch to another carrier for a webOS or iOS device. He simply wasn’t interested any of the webOS offerings via Verizon and AT&T is the exclusive iPhone carrier in the United States.

What could RIM do to get you to switch back to BlackBerry?

DiPane hasn’t abandoned BlackBerry, nor does he plan to. But he does offer constructive criticism:

“I would like to see RIM market BlackBerry applications a little more,” he says. “I feel as though many think that there is no benefit to developing for the BlackBerry platform so a lot of the attention is placed on other platforms.”

Name: Eric Tonn

Twitter Handle: @edtonn

Age: 23

Eric Tonn's Twitter Image

Eric Tonn’s Twitter Image

Bio: Commercial insurance worker and gadget geek. Gormley says his company’s IT staffers often defer Blackberry related questions and issues to him.

Smartphone History: BlackBerry Pearl 8100; BlackBerry Bold 9000; BlackBerry Bold 9700; BlackBerry Curve 8330; BlackBerry Tour 9630; and Samsung Captivate.

Current Smartphone(s) of Choice: AT&T Samsung Captivate (personal), Verizon BlackBerry Tour 9630 (work)

Why this particular device(s)?

Tonn says he wasn’t ready to leave BlackBerry by the wayside, but did want to try a device that was “decidedly not a BlackBerry.” At that time, he saw the Samsung Captivate as the best AT&T Android offering.

User-type (Business v. Consumer): Both. Tonn’s BlackBerry Tour was provided by his employer. His Samsung Captivate is a personal device.

Catalyst for the Switch, i.e., why leave BlackBerry?

Tonn’s general frustration with the BlackBerry platform led him to investigate other options.

“As a Mac user, I had several fights over contacts sync/deletion/duplication,” Tonn says. “I got to the point where I was expending as much effort just keeping the BlackBerry running smoothly and dependably as I could expend actually enhancing (rooting, adding custom ROMs, etc) an Android phone.”

Why are so many people switching from BlackBerry to other mobile platforms?

“The problem I see with BlackBerry is, simply put, a hardware issue,” Tonn says. “With the introduction of BlackBerry 6, the software is better than in the past, but RIM’s insistence on using small, low-resolution screens and less-than-state-of-the-art processor speeds, combined with the relative scarcity of apps, gives BlackBerry users the feeling–at least, it gave me the feeling–that they are behind the curve and playing catch-up.”

Is RIM “in trouble” because of the large number of BlackBerry users switching to other platforms?

Yes, he says.

“The mixed response to BlackBerry 6 and the Torch seems to indicate that RIM is still mostly focused on its core business customers,” Tonn says. “Playing it safe appeases users of the BES–where consistency is key–but bores the personal-use customers. The consumers are already voicing their preferences, and as Apple and Google up the security ante on their platforms, RIM’s core competency will come under fire soon as well.”

What do you miss most about BlackBerry?

Impressive battery life and RIM’s “famously strong phone antennas,” Tonn says.

What does Android do best, in your opinion?

The open source nature of the platform. And the ability to customize, whether after hacking or while using stock software, is a huge plus for Android, Tonn says.

Why Android and not iOS or webOS, etc?

Tonn says he never seriously considered webOS, since he was leery of the recent purchase of Palm by HP and the future of the software.

“The ability to customize–I wanted my phone to be a hobby, as well–whether after hacking or while using stock software, was a huge plus for Android,” Tonn says.

What could RIM do to get you to switch back to BlackBerry?

Tonn has no regrets about leaving BlackBerry. But bigger screens, faster processors and more applications would go a long way to grab his attention once again.

Who said? Al Sacco said ;).

Written by Syafirul Ramli>>

September 27, 2010 at 10:25 AM

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